Email within an Enterprise organization not only serves as a means of exchanging information and documents but also as a system of record for actions and agreement. We've made a number of enhancements to make the creation and deployment of messages more efficient than ever before.
1. Accelerating Message Composition
We've accelerated the steps to compose a message, once you click create new "Message" or "Topic" button, your cursor automatically is placed into the subject line. After completing the subject line and moving to the compose area to develop a message, an icon will appear on the left of the compose area where you can choose from either a "Snippet" or "Template" to accelerate the development of your content. This can be used when composing a message as well as when editing a draft, replying, forwarding or selecting reply all to a message and will insert the template content at the cursor.
2. Drag and Drop Email Address
In the course of responding to email, there is frequently a need to juggle around contacts between the To: and CC: email fields. SEDNA simplifies this process with the ability to now drag and drop email addresses to the appropriate fields in your message.
3. Clear Formatting Button
Now you can easily clear all formatting (such as bold, underline, italics, color, superscript, subscript, and more) from your text and return it to its default style by clicking the clear formatting button at the top right of the compose screen.
4. Notification for Save Message
We've added notifications to let you know the message created in SEDNA was successfully saved or as a reminder if you failed to save the draft. These notifications ensure the time spent crafting a message is not lost.
5. Add/Edit Attachments in Templates
We heard from clients that they like the time savings templates provided but wanted a way to add attachments as this was an additional step they would have to re-do for templates they frequently used. You can now create templates with attachments by clicking the user profile icon in the top right. Select “Manage Templates” from the drop down list of items. If your team members have previously created templates, you'll see them listed here. Creating a new template can be done by clicking the "+ Add Template" button. Upload attachments from your computer by clicking "Browse" next to "add new templates". Once a template with attachments is created, you can edit by selecting the “Manage Templates” from the drop down list of items from the user profile icon. Select the desired template and click on the edit icon, press [x] next to the appropriate attachment(s) to remove from the template. Follow the steps above to add a new attachment.