Batch Actions on Multiple Messages

Within SEDNA, users can select multiple messages and perform batch actions to these selected messages to either tag, follow, archive, share, download or delete private drafts.

These actions can be initiated by either clicking on select on the left side, or by holding down the Shift key on your keyboard.

Batch Tagging

When you need to tag multiple messages that have the same job reference numbers, category tags or people tags at the same time. You can follow the steps outlined below:

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to Tag.
3. On the pop-up menu on the right side, choose which tag you want to add.
4. Click TAG.
5. A small pop-up below will confirm the number of messages followed.

Batch Untagging

When you need to untag multiple messages that have the same job reference numbers, category tags or people tags at the same time. You can follow the steps outlined below:

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to untag.
3. On the pop-up menu on the right side, choose which tags you want to remove.
4. A small pop-up below will confirm the number of messages followed.

Batch Follow

To follow multiple messages, use the steps below:

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to Follow.
3. On the pop-up menu on the right side, click FOLLOW.
4. A small pop-up below will confirm the number of messages followed.

Bulk Archive

Archiving multiple messages can be done to remove them from your Inbox swiftly. Use the steps below once you are in your Inbox:

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to Archive.
3. On the pop-up menu on the right side, click ARCHIVE.
4. A small pop-up below will confirm the number of archived messages.

For Bulk Unarchive to work, you should be on the Archive Filter.

1. Select the Archive Filter.

2. Select multiple archived messages, and you will see an option to Unarchive, as below.

Users can also Bulk Archive all messages in their Message List:

1. Click on Batch Select or hold down the Shift key.

2. Click into the Bulk Archive menu that appears at the top of the Message List.

3. Select the option that you wish to action. To archive all items, select "All". The message count in your inbox will start to diminish with the messages you archived. 

Batch Archive for Team

Follow the same steps above in the Bulk Archive section, however, select the Batch Archive for Team icon instead () from the Batch Actions toolbar. This will archive the messages for all users who share your default team. When you hover over the Batch Archive for Team icon, it will tell you what team you are archiving it for. The steps are re-created below.

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to Batch Archive for Team.
3. On the pop-up menu on the right side, click Batch Archive for Team ().
4. A small pop-up below will confirm the number of archived messages.

Batch Share

Certain messages need to be sent to team members or 3rd party vendors, and you can send them on the same email by sharing these as links. You can use the steps below:

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to share.
3. On the pop-up menu on the right side, click SHARE.
4. This will open a draft message in a composer page.
5. The messages shared will appear as external links that you can send within a message. This will open a copy of the message that you have shared.

Batch Download

Messages can be downloaded as an .eml file on your computer. When you download multiple messages, they will be zipped into one file. To download multiple messages, follow the steps below:

1. Click on Batch Select or hold down Shift key.
2. Select the messages by clicking on those you want to download.
3. On the pop-up menu on the right side, click download.
4. This will create a zip file for the selected messages.
5. Press Download.

Note: You can only download 75 messages at a time. If the number of selected messages exceed 75, download will be greyed out.

Batch Delete Drafts

In SEDNA, you may be creating private draft messages and making revisions before sending the final copy of a message. The drafts you saved will not expire. You are able to delete drafts in batches by following the steps below:

1. Go to Drafts filter view.
2. Click on Batch Select on the upper left hand side, or press the Shift key.
3. Click and highlight the drafts you want to delete.
4. Press the delete icon on the batch action menu.
5. Press Confirm.