SEDNA’s Delayed Send feature allows users to send a message with delay to a set number of minutes assigned by default to your teams. This feature also allows you to "recall" or cancel any message that was sent in error within that specified time. Once a message is sent from a team with the feature turned on, you will be able to cancel the sending of the message by following the steps below.
Note: This feature is enabled by our Support Team (email@example.com) with approval from your IT Team or internal SEDNA contact.
- Click into the search panel and select the scheduled message icon. Note: ensure you are creating the search in the right team. To avoid missing a message, select All Teams from the team options.
- Click into the message. The scheduled time the message is intended to send will show at top of the message window.
- Select Send Now to immediate send the message, or Cancel to revert the message back to a draft. The activity panel shows which user set the message to "Send", which user clicked "Send Now" and which user cancelled the message.
Note: This message can be cancelled or "sent" by anyone that has access to the team.