SEDNA users can set up notifications for messages that have been tagged for their attention. To do so, Notifications must be enabled in the Following in All Teams Bucket within SEDNA.
Enabling Notifications is the same process on Mobile and Desktop. For a refresher on setting up Desktop Notifications, please visit this Help Centre article.
Mobile Notification Set Up
- In the SEDNA Mobile App, click BOOKMARKS () in the bottom right of the screen.
- Activate the Follow in All Teams Bucket by clicking the check box beside it.
- Click the bell icon beside the Bucket, ensuring that it is not crossed out.
If you are working within the app on your mobile device when a notification comes in, you will not receive a banner notification. You will only see the red number in the Following in All Teams bucket as shown below.
Note: Notifications will only begin following their enablement. For example, if Notifications are enabled on June 17th at 9:00am, users will be alerted to all unread tagged messages that arrive after June 17th, 9:00am. Users will not receive notifications on messages they have been tagged in prior to that date and time.
If you are still not receiving notifications after setting them up in SEDNA, please refer to the appropriate device article below regarding device notifications: