VMS Itinerary Update

Overview

Maritime operations teams spend significant time manually handling schedule data:

• Inbound: Extracting ETA/ETD information from unstructured emails and updating IMOS voyage systems is slow and error-prone.
• Outbound: Teams manually format and send voyage schedules, leading to inconsistent presentation and outdated data.

This feature solves these inefficiencies by automating ETA/ETD extraction and providing one-click itinerary insertion.

This article helps you automate inbound IMOS updates and outbound customer communications directly within Sedna.

Who is this available for?

• This is available for customers with Veson integration enabled

Instructions

1. Inbound Processing (MESSAGE_READ)

1. Open an email containing vessel schedule details.
2. The Canvas panel will display AI-parsed ETA/ETD data.
3. If needed, select the correct port from the dropdown.
4. Adjust extracted times manually if necessary (format: YYYY-MM-DD HH:MM).
5. Click Update IMOS to apply changes.
6. A success notification confirms the update.

2. Outbound Communication (MESSAGE_COMPOSE)

1. Open or compose an email with an IMOS Job Reference tag applied.
2. The Canvas panel displays the voyage itinerary table with real-time IMOS data.
3. Review the automatically formatted table (includes port names, arrival/departure times, ETB, and status).
4. Click Insert Itinerary to embed the table directly into the email.

The Result

By using Veson Itinerary Update, workflows become faster, more reliable, and consistent. Manual effort is reduced, data is synchronised automatically, and customer communications are always up to date.