Sedna's integration with CargoWise through Chain.io offers a powerful solution for Logistics and Freight Forwarding Teams, enabling efficient two-way communication between platforms. This integration enhances customer service, accelerates freight operations management, and provides seamless access to vital CargoWise context within the Sedna platform.
Monitor and act on the latest shipment updates
Power your inbox with context and guide decisions through instant access to CargoWise shipment data and documents, including milestones like Estimated Time of Arrivals, ETAs, and Actual Time of Arrivals, ATA, straight from within Sedna- saving time switching between platforms and enabling faster customer response times.
Access key CargoWise information, milestones, and freight documentation in the Sedna Context Panel. Easily update information, like ETA and ATA milestones and titles of freight documentation in real-time, all from within Sedna.
Automatic syncing to drive less manual work
Ensure data accuracy and avoid duplicate data entry and potential ‘copy and paste’ errors through the Sedna and CargoWise platforms constantly ‘speaking’ to one another. Any changes made to CargoWise information in the Sedna inbox are automatically reflected back in CargoWise - and vice versa. Upload documents to CargoWise straight from Sedna, with the option to rename them before uploading so document titles work for you and your team.
Easy sharing for better visibility and customer service
Edit and send key freight documentation to customers and vendors in a single click so that they can stay up to date with shipment progress, driving superior customer service.
Quickly route emails to the right teams and team members so that they have access to vital shipment insights and a central point of access to conversations around each shipment through automatic tagging of messages with the CargoWise Shipment module Job Tags.
Send relevant information, milestones, and documents from CargoWise to chosen email contacts, with the ability to select what data you want to share in the message.
How to locate CargoWise integrations:
- This will bring up all the available data connected with Cargowise via Chain.io