Every voyage in Sedna VMS becomes a job tag in Sedna, created and kept up to date for you
Job tags from Sedna VMS link your emails to the right voyage automatically. When a voyage is created or changed in Sedna VMS, Sedna creates or updates its job tag instantly, so you can see which voyage an email belongs to without opening Sedna VMS.
Each tag carries the voyage details your team uses to identify a voyage, such as voyage number, charterer or your own reference number. These are agreed with your company during setup.
If your job tags currently come from our original Sedna Email and Dataloy integration, we are upgrading your account to the new Sedna VMS job tags at no extra cost. Your Customer Success Manager will let you know when your account is ready to transition. This upgrade also unlocks the future of Sedna, acting as your gateway to the exciting new AI features, Agents, and deeper integrations currently in development between Sedna VMS and Email
Compared with the original tags, the new job tags are:
- Created instantly: a tag appears the moment a voyage is created, instead of up to 5 minutes later.
- Updated automatically: change a voyage and its tag updates straight away, instead of up to 5 minutes later.
- More detailed: tags carry more voyage details, such as operator and port details. This helps Sedna tag emails to the right voyage and keeps each user's Important inbox focused on their own voyages.
What Job Tags Do
- Create tags automatically: a new voyage in Sedna VMS becomes a job tag in Sedna instantly.
- Keep tags up to date: when voyage details change, the existing tag updates. No new tag is created.
- Archive finished voyages: tags are archived based on the rules agreed for your company.
- Protect your email history: if a voyage is deleted, its tag is only archived when no emails are tagged to it.
- Avoid duplicates: if a tag with the same name already exists, Sedna uses it instead of creating a new one.
When to Use This Feature
Use job tags from Sedna VMS if you:
- Need to know which voyage an email belongs to without switching to Sedna VMS.
- Work in claims or post-fixture and need to find a voyage's emails long after it finished.
- Identify voyages by something other than vessel and voyage number, such as charterer, charter party date or your own reference number.
How It Works
Getting started
Contact your Customer Success Manager. We'll agree which voyages get a tag and what each tag shows, test the setup with you, then switch it on for your company. Tags are also added for your existing voyages.
Which voyages get a tag
By default, only actual voyages get a tag. Estimates and budgets don't. If an actual voyage is changed to an estimate or budget, its tag is archived.
What a job tag shows
Each job tag has a name and a set of voyage details:
- Tag name: usually the vessel name and voyage number, for example MV OCEAN STAR - 002.
- Voyage details: anything Sedna VMS holds for the voyage, such as vessel name and IMO number, voyage number, charterer, start and end dates, the operator and other responsible people, port rotation, cargo, and your company's own reference number.
Changing what your tags show
Contact your Customer Success Manager with the details you'd like added, removed or renamed, and we'll make the change for you. You can't edit the tag setup yourself.
Key Benefits
- Voyage at a glance: see which voyage an email belongs to without opening Sedna VMS.
- Always up to date: tags update as soon as the voyage changes in Sedna VMS.
- The details your team uses: tags show the voyage details your team works from, agreed with you during setup.
- No duplicates: tags you already created are reused, not copied.
- Unlocks the future of Sedna: These tags are your gateway to the exciting new AI features, Agents, and deeper integrations currently in development between Sedna VMS and Email.
Troubleshooting & Common Questions
| Question | Answer |
| Why don't I have the new job tags yet? | We're upgrading accounts to the new job tags in stages. Until your account moves across, your original job tags keep working. Contact your Customer Success Manager to find out when your account will move. |
| I updated a voyage in Sedna VMS. Why hasn't the tag changed? | Updates usually appear within seconds. If your account is still on the original job tags, updates can take up to 5 minutes. If the connection is interrupted, Sedna checks for missed changes every few minutes and catches up automatically. If the tag still hasn't been updated, raise a ticket with our Support Team. |
| Will I get duplicate tags? | No. Each voyage has one tag. If a tag with the same name already exists, Sedna uses it. |
| Can I still create tags manually? | Yes. Voyage tags are created for you, but you can still create your own tags as usual. |
| What happens to emails when a tag is archived? | They keep the tag. Archiving doesn't remove it from emails that are already tagged. |
| A voyage was deleted in Sedna VMS. What happens to my emails? | Nothing changes. If emails are tagged to that voyage, the tag stays active. |
| Can my tag show our internal reference number? | Yes, if it's stored in Sedna VMS. Contact your Customer Success Manager to add it. |
| Why is a detail missing from my tag? | Tags can only show what's stored in Sedna VMS. If a detail isn't there, it can't appear on a tag. |
| Why is my tag name cut short? | Tag names are limited to 50 characters. Longer names are shortened automatically. |
| Can I search and filter by every detail on a tag? | No. All details are visible on the tag, but only some can be used to search and filter. Ask your Customer Success Manager which ones. |
| Can I sort tags by date or number? | No. Details on a tag are stored as text, so they can't be sorted or filtered as numbers. |
| Can I edit the tag setup myself? | No. Contact your Customer Success Manager and we'll make the change for you. |
| Does this work with other voyage management systems? | No. Job tags are created automatically from Sedna VMS only. |
| Is there an extra cost? | No. Job tags from Sedna VMS are included with Sedna Email. |
Further Support
Need more help with job tags? Please raise a ticket with our Support Team.
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