Stream Principles

Stream is built around five essential principles that empower users to efficiently manage their messages and tasks. 

These principles - Triage, Organise, Discover, Collaborate, and Action - represent the fundamental actions that Stream helps you perform. 

Think of them as your guiding principles for using the platform to its full potential. 

They are:

You will notice our Stream Help Centre articles are also split into these principles to help you to naviagte your way to the information you need. 

🏥 Triage

Prioritise & manage incoming emails effectively

Triage, a practice in emergency rooms, involves quickly assessing and prioritising based on urgency. In our industry, your inbox can feel like an emergency room, with messages of varying importance flooding in daily. Triaging in Sedna helps you assess and prioritise emails efficiently, ensuring you focus on what’s critical.

Central to this is Inbox Zero - a method focused on keeping your inbox clear of clutter by sorting emails so only actionable items remain. It’s not about responding to everything immediately but regularly organising your inbox to keep it distraction-free and focused on high-priority tasks.

🗂️ Organise

Organise & categorise messages

In Sedna, tags replace the traditional folder system found in most email platforms. 

Instead of manually moving emails into folders, Sedna uses tags to organise your email and allows you to build searches to replicate the one click view of finding your messages in folders. 

This approach ensures that emails are easily searchable and can be grouped by multiple layers of context.

🔎 Discover

Quickly find & retrieve relevant information

Using a combination of keywords, tags, and filters, you can pull up specific emails or conversations in seconds, ensuring you stay on top of important communications without digging through your entire inbox.

• Keyword Search: Input key phrases or terms from the email subject, body, or attachments to quickly narrow down your search results.
• Tag Filtering: Use any tag to search for specific groups of emails related to a particular job, category, or person.
• Date Filters: Refine your search by limiting results to a specific date range, so you’re only looking at the most relevant timeframe.

💬 Collaborate

Enhance cross-team communication

Collaboration is at the heart of efficient workflows, and Sedna’s collaboration tools make it easy for teams to communicate, share information, and work together seamlessly. 

By utilising comments, shared messages, drafts, templates, and snippets, you can streamline communication processes, reduce back-and-forth emails, and enhance overall team productivity.

🎬 Action

Execute tasks & streamline business operations

Sedna is designed to help you manage emails and tasks more efficiently by leveraging powerful tools like Templates, Snippets, and Hot Keys. 

These features allow you to automate repetitive tasks, streamline communication, and take control of your inbox with minimal effort. By mastering these tools, you'll not only save time but also enhance the overall productivity of your team.