Incoming and outgoing messages are displayed on the left-hand side of the SEDNA window. Messages, by default, are displayed in chronological order as newest to oldest.
Within the Message List there are certain actions you can perform on a message. Simply clicking on a message in the Message List will load that particular message in the Preview.
Messages in the Message List will be grouped by green Job Reference tag if they are in chronological order.
Message List Actions
Clicking on "Select" in the top right of the Message List will bring up the Bulk Action bar and the Store All feature.
From the Bulk Actions bar you can perform the following actions on a single message or multiple messages.
Apply a Category Tag, People Tag or a Job Reference Tag to your message(s).
Following a message(s) will place that message in the My Messages and Follow Tabs in the Filter Bar. This allows you to track important messages that you still need to action or just want to keep a close watch on.
Marking a message(s) as Done will Store the message in Done and remove them from your Inbox.
Marking Stored messages as Undone will remove the selected messages from Done and return them to your Inbox. They will also be restored to your My Message or Follow tabs if you are following them, or they meet the My Messages criteria.
Exporting a single message will download the message as an .eml file. Selecting multiple messages to export will download a zipped file of all selected.
When clicking "Select" from the Inbox you will have the ability to use the Store All feature. From the Store All dropdown you can do the following actions:
With Job References
This will store all messages in the inbox that have a Job Reference applied to them. This cannot be undone. To store messages belonging to a particular Job Reference use the search and store functionality.
Assigned To A User
Read By Me / Others
Read By Me
All But Last 12 Hours
All But Last 72 Hours
With Category Tags