To make tagging messages easier, SEDNA automatically suggests Jobs, Categories, and People that may be relevant to the message. The behaviour and logic behind how these suggestions are made differs depending on the type of metadata.
Jobs are suggested as SEDNA gathers a set of the most recently created 1,000 Jobs. The 1,000 Job set is first filled with Jobs that are subscribed to and then filled with the most recent unsubscribed Jobs. (ie. I am subscribed to 200 jobs, the next 800 that are loaded are recently created Jobs with no relation to me.)
SEDNA then cycles through each of the 1,000 Jobs to find a match in the message subject line, or if the job is matched in the first 10,000 characters of the message. A maximum of 3 Jobs will be suggested.
Categories are suggested by cross referencing the category's term (name) with a message subject line, as well as the first 10,000 characters of the message body, to find a match. SEDNA displays any relevant suggestions followed by all remaining tags listed alphabetically.
SEDNA suggests People tags by taking a known first and last name of people on your team and cross references this with the subject, and first 10,000 characters of the message body, to find a match.
SEDNA displays any relevant suggestions first, and then all users in the current team alphabetically.