Users can integrate templates or emails from different systems, to then send a version of that message from SEDNA. This can be achieved with .eml files, email messages saved by Microsoft Outlook, or other email programs with the suffix .eml. Uploading an .eml file to SEDNA will include all information associated with that message, including attachments and email addresses in the “To”, “Cc” and “Bcc” fields. Users can also download EML files with the same information to integrate messages from SEDNA with other platforms.
Import and Send an EML File
1. Upon opening the Composer, click the + sign on a new line, and choose option UPLOAD .eml from the menu.
2. Select the relevant .eml file from your device
3. Click 'Upload' to confirm you wish to compose from an .eml upload, which will overwrite all fields in the current draft.
4. Make any necessary edits to the message content, format, recipients or attachments and add any necessary tags then send per standard practice.
Download EML Files
To download EML files, users can click on the download icon within the message. IT permissions are required to perform this action. More information on the different roles of users can be found here.
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