Tags

The primary Context Tags are:

{Tag example images}

	Jobs: Provided by integration with your business system or created in Job Manager
	Categories: Enabling you to provide additional context to messages
	Person: People who have the messages marked to their attention

All Tags can be accessed from the Tags panel in Context.

Jobs

This is is the overarching reference that would tag the message to a project. A Job tag is typically made up of parts including an Asset and a Reference, i.e. “Vessel Name + Voyage Number” or “Project Name + Project Reference”.

For example, an Operator would want to associate their messages to a Voyage. SEDNA integrates with their Voyage Management System IMOS and this pushes the Voyage reference to SEDNA as a Job tag. SEDNA will then attempt to automatically Tag any new messages.

Where a message is not automatically tagged select Add Job to manually applying or correct an auto tag error.

The Asset tag automatically becomes it’s own search tag that can be used to view all messages associated with the Asset.

Important Jobs

Some Jobs are more Important than others. If there’s a Job you want to receive all messages for next to the Job is an option to mark Important. When selected all messages with this reference will be available in your Important view from the sidebar.

For any auto-tagging queries please refer these to your System Administrator in the first instance.

Categories

To give extra Context to a message a Catgory tag may be applied. Category Tags are created and managed by your System Administrator.

For example you may have a message tagged with a job however the message content is about a particular Trade Route or Invoicing, if there’s a corresponding tag available this additional context can be applied to the message making the message searchable by this Category.

Pin Categories

You may have a lot of Categories in your list. For quick access to your most commonly used Categories, hover over an applied Category and select Pin. Pinned Categories will now display in Suggestions ready for faster tagging.

Auto-Tag Categories (Pro and Enterprise Only)

It is possible to save time by auto-tagging replies you receive with the same category tags from the previous message in that thread. This auto-tagger can be applied to individual teams and run in parallel with an existing Job Reference auto-tagger.

To enable this please speak to you System Administrator.

Followers

These are the people in your organization. You can tag someone as a Follower to bring this to their attention. Followed messages can be easily viewed from the Following sidebar.

Follower tags can be applied from Context or you can @mention someone to add them as a Follower.

You can tag yourself as a Follower of a message by selecting Follow on a message too.