Certain messages come in that you need to closely monitor or require an action from you. SEDNA allows you to track these messages using Follow.
Follow a Message
To follow an individual message, simply click Follow on the message or use Key Command F.
You'll notice that the message now says you are 'Following' the message and a blue notch is displayed to quickly identify messages you Follow.
Activity will also show that you are Following the message as well as update the Tags Followers.
You can also follow multiple messages at once using the Batch Actions, while any messages that a colleague Tags you on will also appear as though you are Following them
Find Messages You Follow
You can quickly find all messages that you've followed and those in which your colleagues have tagged you by choosing the Follow from the Filter Bar.
All messages that you follow will display here, including those that have been archived.