Are your Live Searches overwhelming you? Is your alert telling you that there are 99+ unread emails in your search? Don't panic! Remember that in Sedna you cannot mark messages as read in bulk. Follow this guide to get your searches back on your side.
1. If your Live Search looks like this, with 9,999+ unread messages that you have no way of getting through, this guide is for you.
2. First we're going to change your view so that this is more managable. Click your name in the bottom left.
3. Click "Settings"
4. Tick the box to Enable classic quick filters
5. Click "Save"
6. Click here to reload your Sedna.
7. Navigate to the search you need to update
8. Click "Inbox" so that you are only looking at messages which have not been archived
9. Click this icon.
10. Click "Update this Saved search"
11. If your inbox contains older messages that you don't need, you can bulk archive them using Tidy. Click this icon.
12. Click "All but last 72 hours" so that messages older than 72 hours are moved to your archive
13. Click "Archive"
Tip: Now your searches are working for you and not against you!
Something still not quite right? Contact us for further assistance.
Comments
0 comments
Please sign in to leave a comment.