The following steps are intended for users with IT permissions. Archiving may be used when a user has left an organization or no longer needs SEDNA. Once a user has been archived, they can be activated again by following the same steps and selecting activate.

Important: Archiving a User will Immediately disable access

Steps to Archive a User 

1. Select your name in the bottom-left of SEDNA and choose Manage Users.
2. Look through the user list and click on the username of the user being archived. 
3. Click archive in the lower lefthand corner. 

What happens once a user is archived

1) @mentioning an archived user in comments

• The user will no longer appear in the @mention results.

2) Searching for their Important Token (via the main Search Bar)

• The Important Token remains searchable, which is intentional.
• Allows colleagues covering for leavers to easily surface emails that were previously marked as important by that user.

3) Searching for their Person Tag (Search Bar vs Tags Panel)

• Person Tag remains searchable in the Search Bar (same rationale as above).
• Person Tag will no longer appear in the Tags Panel, ensuring that only active users are tagged on emails.

4) Sharing a message with them

• In practice, this is prevented by also archiving the user’s Solo Inbox, which I know you’re already doing as part of your process 👍

5) If I have archived them, will sent or received messages be available if I need to investigate a compliance or business issue?

• Yes, All the emails they received or sent will be still available