Admin Centre

Set up and manage your Sedna users and teams yourself, all from one screen

Admin Centre is a dedicated place for IT admins to manage users and teams in Sedna Email without raising a request with Sedna Support. You can search, create, edit, import, export and bulk-update users and teams, and apply profiles that set up a new user in one step.

It has separate sections for Users, Teams, Solo Inboxes, Profiles and Roles.

💡 Note: Admin Centre is available to all Sedna Email customers at no extra cost, on the web app. Only users with the IT Support role can access it.

What You Can Do in Admin Centre

• Manage users: create, edit and archive users, reset passwords, and change their roles and team access.
• Manage team and solo inboxes: create inboxes and control who can access them.
• Use profiles: save reusable user setups (roles, teams, default team and mailbox settings) and apply them when you create a user.
• Import from CSV: add up to 500 users or teams at a time.
• Make bulk changes: add roles, manage teams, change default team, archive users or disable sending for many users at once.
• Find and export: filter your lists, save the filters you use most, and export user or team details to CSV.
• Check roles: see what each role allows on the read-only Roles page.

When to Use This Feature

Use this feature if you:

• Are onboarding a new team, such as a chartering or operations desk, and need to create its users and teams.
• Need to make the same change to many existing users or teams at once.
• Regularly set up new joiners with the same roles, default team and mailbox settings.
• Want to export user or team details for an access audit or internal analysis.

Step-by-Step Instructions

Accessing Admin Centre 

Click your name in the bottom left corner, then click Admin Centre. The Admin Centre is only available to users with the IT Support user role in Sedna. 

Find users and teams with saved filters

In Admin Centre → Users, click the filter button and choose a filter, such as Default team, then select a value. Click Apply in the bottom left corner to apply the filters. 

 To narrow results further, click the search icon in the toolbar and type a name, username or email.

Click Save, name the filter (for example, "Operations users") and confirm. 

The saved filter appears as a tab above the list and stays there between visits; unsaved searches don't.

To change a saved filter, open it and adjust the filters. The save button becomes a split button, so you can save over the existing filter or save your changes as a new one. 

Click + New search to open a new tab with no filters applied. Saved filters work the same way in Teams and Solo Inboxes.

Export users or teams

Click the export icon to download all user or team details as a CSV file, for example to audit who has access or share a list with colleagues. 

To export a subset, tick the rows you want, then click Export in the toolbar.

More details

For more information about specific actions in the Admin Centre, please refer to the guides below:

• User Administration: create users, reset passwords, archive users, and change roles and team access.
• How to create a Team Inbox or Solo Inbox in Sedna: create inboxes and add users to them.
• User Profiles: create, apply and manage reusable user setups.
• Importing Users & Teams: add users and teams from a CSV file, with template field descriptions.
• Bulk Actions: update many users, teams or solo inboxes at once.
• User Roles: what each role allows.

Troubleshooting & Common Questions

Key Benefits

• Self-serve setup — Create, edit and import users and teams directly, without contacting Sedna.
• Bulk import — Add up to 500 users or teams at a time from a CSV file.
• Faster user creation — Profiles apply roles, default team, team access and send settings in one step.
• Find people quickly — Filter your user and team lists and save those filters to reuse later.

Further Support

Need more help with Admin Centre? Please raise a ticket with our Support Team.