Messaging: Archive For All

What is Archive For All?

This feature allows designated users (Super Users by default) to archive messages for everyone in your organisation with a single click. When a message is archived “for all users”, it will be removed from all inboxes across the entire organisation, not just from the user's default team view.

For regular users:

• You may notice messages disappearing from your inbox when Super Users archive them “for all users”
• These actions are recorded in the message Activity Panel
• This is designed to clear completed tasks and reduce duplicate work
• If a message you need has been archived, you can check with the Super User who performed the action

For Super Users:

• You have the ability to archive messages for all users in the organisation
• A confirmation prompt will appear before the action is taken
• This action cannot be undone
• Batch archiving of multiple messages at once is supported

Archive For All is particularly useful for:

• Teams working across multiple inboxes or business units
• Organisations with regional hubs sharing communication
• Teams using task-based workflows who want to clearly signal task completion

When should this feature not be used?

This feature may not be suitable for:

• Organisations with strict data siloing requirements
• Workflows where visibility of archived messages needs to be retained within specific groups
• Teams needing independent message archiving across departments

Getting started:

To use this feature, Super Users can select “Archive for all users” from the archive dropdown menu when archiving a message.

Updating permissions:

If you’d like to enable Archive For All for more users, or disable it entirely in your organisation, please contact our Support team via support@sedna.com. We’ll help configure this to meet your specific workflow needs.

Note: Once any changes are made, users may need to refresh their Stream window to see the updated permissions take effect.