Your Important

What is Your Important? 

Your Important is a search token in Stream that provides a customisable focused view of messages in the Inbox that you consider Important to you. 

Your Important contains 3 main things: 

Stream should also link with your System of Record to automate the Marking of Important of Job Tags for the user responsible for it in addition to your manual customisation.

There are a number of configurations that can be leveraged using Important. You can find further information on these on this article. 

Think of Important as your own personal assistant, or the trusty telex operator back in the day. 

You inform them what is important to you at that time and they serve up all the messages to you in one place so that you can focus on your work. 

This is similar with Sedna, we just automate it!

Where is my Important?

Clicking the “Important” button in the Sidebar will run a search that contains your Important search token. 

You can also search for your own or your Colleagues Important token by using the search bar. 

Your own Important token is at the bottom of the default list.

Type you colleagues name and scroll to the bottom to find theirs! 

Remember: you are looking at a view of their Important so if they've archived messages it will not show.  

How to Mark Job Tags Important

1. Locate a message in your inbox that is tagged with the specific job tag
2. Open the Tags panel by clicking the Tags icon in the Context panel
3. Hover over the job tag, and click the “Important” icon button that appears on the right-hand side

The Important icon will now appear on this Job Tag, and all messages in your feed that have this Job Tag applied will appear in your Important tag.

Stream should also link with your System of Record to automate the Marking of Important of Job Tags for the user responsible for it as well 

To remove the Important status from a Job Tag:

1. Locate a message in your inbox that is tagged with the Important job tag
2. Open the Tags panel by clicking the Tags icon in the Context panel
3. Hover over the job tag, and click on the important icon

How to Mark a Contact as Important

To Mark a Contact as Important:

1. Locate a message in your inbox that is from or to the individual you would like to mark as Important
2. Click the individual’s email address in the “From” or “To” field
3. If this individual’s email address is not already a saved contact, you will be promoted to make them a contact. Click “Add to Address Book” to do so, and enter the individual’s contact information
4. Click the contact’s address again in the “From” or “To” field to open their Contact Card
5. On the Contact Card, click “Important”

To remove the Important status from a contact:

1. Locate a message in your inbox that is from or to the contact that is currently marked Important
2. Click the contact’s name in the “From” or “To” field to open their Contact Card

Click the purple “Important” button to mark the contact as no longer Important

How to view Your Important settings

Your Important allows you to focus in on just those messages that are critical to your work. 

To see how Your Important is currently configured:

1. Click your name in the bottom left corner
2. Click Settings
3. Click Important

Note: Important settings are controlled by your IT administrator. Please contact them to make changes.
 

Frequently Asked Questions:

Question: How can I view my Important settings?

Answer: To see how your Important tab is currently configured, click on your name in the bottom left corner, then click on Settings, and finally click on Important.

Question: Can I mark more than one job tag or contact as important?

Answer: Yes, you can mark multiple job tags and contacts as important. Just repeat the steps outlined in the "Step-by-Step Instructions" section for each job tag or contact you want to mark as important.

Question: What happens if I accidentally mark a message as important?

Answer: You can easily remove the important status from a message by following the steps outlined in the "Step-by-Step Instructions" section for removing the important status from a job tag or contact.

Question: How do I see how my Important view is configured? 
Answer: You can now see all your Important settings, which are set based on your current configuration.

Question: Why are my Important Settings Disabled?

Answer: Control of Important settings is managed by your IT Admin who can update them on behalf of your team to ensure consistency.

Question: Within Important Search, when I'm in the All View, why I can not see my archived emails?

Answer: The Important Filter is it's own view, and by default it only shows messages in the Inbox