Important

Welcome to SEDNA Important Tab!

In this article, we will provide a step-by-step guide on how to use this feature, which is available to Pro and Enterprise edition SEDNA customers.

The Important Tab is a dedicated space for you to create a focused view by routing all important emails to a dedicated tab via four triggers.


Refer to this video for an in-depth explanation of Important View: 

Clicking the “Important” button in the Sidebar shows you messages from all Inboxes you have access to that are marked “Important” because they are:

• A message you have followed (indicated by the blue Following notch on the message tile), or
• A message that is tagged with a Contact or Job tag that you have marked as Important

Marking Job Tags Important

1. Locate a message in your inbox that is tagged with the specific job tag
2. Open the Tags panel by clicking the Tags icon in the Context panel
3. Hover over the job tag, and click the “Important” icon button that appears on the right-hand side

The Important icon will now appear on this Job Tag, and all messages in your feed that have this Job Tag applied will appear in your Important tag.

To remove the Important status from a Job Tag:

1. Locate a message in your inbox that is tagged with the Important job tag
2. Open the Tags panel by clicking the Tags icon in the Context panel
3. Hover over the job tag, and click on the important icon

View Important Tab Settings

The Important tab allows you to focus in on just those messages that are critical to your work. 

To see how your Important tab is currently configured:

1. Click our name in the bottom left corner
2. Click Settings
3. Click Important

Important settings are controlled by your IT administrator. Please contact them to make changes.

Marking Contacts Important

To Mark a Contact as Important:

1. Locate a message in your inbox that is from or to the individual you would like to mark as Important
2. Click the individual’s email address in the “From” or “To” field
3. If this individual’s email address is not already a saved contact, you will be promoted to make them a contact. Click “Add to Address Book” to do so, and enter the individual’s contact information
4. Click the contact’s address again in the “From” or “To” field to open their Contact Card
5. On the Contact Card, click “Important”

To remove the Important status from a contact:

1. Locate a message in your inbox that is from or to the contact that is currently marked Important
2. Click the contact’s name in the “From” or “To” field to open their Contact Card

Click the purple “Important” button to mark the contact as no longer Important

Commonly Asked Questions:

Question: How can I view my Important Tab settings?

Answer: To see how your Important tab is currently configured, click on your name in the bottom left corner, then click on Settings, and finally click on Important.

Question: Can I mark more than one job tag or contact as important?

Answer: Yes, you can mark multiple job tags and contacts as important. Just repeat the steps outlined in the "Step-by-Step Instructions" section for each job tag or contact you want to mark as important.

Question: What happens if I accidentally mark a message as important?

Answer: You can easily remove the important status from a message by following the steps outlined in the "Step-by-Step Instructions" section for removing the important status from a job tag or contact.

Question: How do I see how my Important view is configured? 
Answer: You can now see all your Important settings, which are set based on your current configuration.

Question: Why are my Important Settings Disabled?

Answer: Control of Important settings is managed by your IT Admin who can update them on behalf of your team to ensure consistency.

Question: Within Important Search, when I'm in the All View, why I can not see my archived emails?

Answer: The Important Filter is it's own view, and by default it only shows unarchived messages